So, you have questions?
We would love to hear from you direct, or take a look at these frequently asked questions.
WHAT IS A FULLY CREWED YACHT CHARTER?
A fully crewed charter is a yacht (catamaran, sailing, motor or motor sailer) which has permanent crew. You are not required to assist in the operation of the yacht. You are pampered and is one of the most stress free vacations.
WHAT TYPE OF YACHT IS BEST FOR ME?
Choosing your yacht usually depends on the amount of time you have and how much you want to see. Whether you choose a holiday which is laid back and at stress free pace or whether you choose a holiday where you are on the go continuously are factors you must consider. An additional factor is of course price. The types of yachts available for charter are divided into four groups - motor yachts – catamarans - motor sailers/gullets - sailing yachts.
Motor yachts are capable of reaching speed over 20 knots, this of course allows you to see much more in a shorter amount of time, but when weather is heavy they can become uncomfortable.Displacement motor yachts are slower, averaging speeds of 10 to 14 knots, they are far more comfortable when heavier weather sets in.
Catamarans come in both power and sail. Due to her double hull design leads to an enormous beam size and this translates to huge living spaces. Catamarans are by far the most stable experiencing almost no heel, there is no need to worry about spilling drinks
Motor Sailers/Gulets have a more spacious interior than a sailing yacht but of course does not have the performance that the sailing yacht has under sail. The larger engines allow for cruising under power alone.
Sailing Yachts have the capability of cruising under motor at speeds of up to 10 knots but also combine the exhilaration of performance under sail. Our trained staff is here to help you choose the finest yacht most suitable to your needs as long as you provide us with all the information as to assist you in your decision.
WHAT IF I CAN NOT CHOOSE A YACHT?
That's why we are here! In order to help you choose the right yacht for you and your guests, you need to decide first on the following details. How many people will be sailing all together? Where would you like to go? What kind of yacht do you prefer, a motor yacht, a motor sailer for comfort or the “real” sailing experience with a sailing yacht/catamaran? How many days do you have available? What do you expect from your vacation? We can understand that you are hesitant in making a decision, but we are here to help you throughout the process and answer all your questions! And you can be sure that you will have the experience of a lifetime!
WHAT IS THE ADVANTAGE OF CHARTERING A YACHT?
The advantage of chartering a private yacht is that your holidays are tailor-made! You will be spoiled by the crew with wonderful dishes, will be able to try out all the different water sports available on board, and you will be shown the most wonderful bays and secluded beaches by your experienced crew.
WHAT SHOULD I BRING WITH ME?
• Light clothing - shorts, swimsuits, T-shirts – sunglasses – hat and long sleeve tops, as nights can get cool on the islands.
• Your medication– the yachts are equipped with first aid kits, but you should bring any prescription medicine from home.
• Luggage – luggage should be a soft duffel bag type and not suitcases as they take up too much room on the boat and might scratch the furniture while navigating through the yacht.
• Your music – all the yachts have Bluetooth connection
CAN I BRING MY PET?
Yachts do not permit guests to bring pets on board . Animals are typically not accustomed to the strict confinement of a ship and an active cruising itinerary can be quite uncomfortable for pets. There are exceptions to the rule so please contact us.
WHAT IS INCLUDED IN THE PRICE?
Yacht charters operate in two different manners. Med terms and Caribbean terms.
Med Terms pricing is the Yacht Rate + VAT (tax) + APA- the advanced provisioning allowance.
The Yacht Rate is the price of the yacht up to the maximum number of allowable guests.
The VAT is a country tax- the rate is set by each country.
The APA -advanced provisioning allowance- which is estimated at 20%-35% of the charter fee.
This APA fee is to cover expenses such as food, beverages, fuel, transfers, marinas (if any). The captain keeps detailed accounts and receipts which are available to see online during your cruise - at the end of the trip the accounts are settled and any amount left is refunded back to you or if you have exceeded your APA accounts are settled at the end of your charter.
CARIBBEAN TERMS (Usually does not apply to motor yachts)
Caribbean terms are usually all inclusive charters Weekly rates are all inclusive except special requests (fine wines, champagne, specific alcoholic drinks, excessive alcohol consumption), local cruising taxes and permits, air fares, transfer airport/yacht/airport, dockage fees if any, use of communications means available on board and crew gratuity. Fuel included for 4 hours on engine daily.
For the Caribbean all-inclusive charters a small APA of 5% is recommended to cover the local cruising permits and any other additional expenses.
Is smoking allowed on yachts?
For safety reasons smoking is not permitted in the staterooms , cabins or any interior spaces. Smoking is allowed on outer deck areas.
ARE CHILDREN ALLOWED ON BOARD?
Children are more than welcome. The crew has assigned duties and are not there to offer child services but they will make sure the children have a great time.
WHAT IF THERE IS A PROBLEM DURING OUR TRIP?
Although it is not expected, if any problems should arise while on board, please contact us immediately. Regardless of the time of day, we are at your disposal. You are on vacation and we want you to relax. Typically, if there is a problem, it is usually a simple mis-communication. We are here to sort that for you and ensure your dream vacation is the best possible!
DO I TIP THE CREW?
Yes tipping your crew is a customary practice at the end of your charter. Most guests base it on the quality of service. But please remember: Most crew members are working 16- to 18-hour days, and a tip rewards them for all that hard work and service. If you have questions about how much to tip, please consult us.
HOW DO I BOOK A YACHT?
Once you decided on the right yacht, dates and ports, we will need the following from you. The next steps are as follows:
1) We will issue a contract which you will need read over and then. The contract needs to be returned fully signed within 7 days.
2) You will then be required to pay 50% of the charter fee upon booking
3) The balance is due 45 days prior to your charter
4) We will then forward you a preference sheet which we will require to be sent back to us one month prior
WHAT IS A PREFERENCE SHEET?
In order for the crew to prepare for your charter, this is a questionnaire regarding what your desires are (foods, alcohol, cruising preferences, likes and dislikes). We require this at least two weeks prior to your embarkation. This allows time for the crew to prepare for your charter and to for them to let us if they need any further information from you. It is important that you fill in all information regarding food allergies, medical conditions. The more information provided to the crew the better your charter will be.
IS THERE ANYTHING THAT I SHOULD KNOW REGARDING BEING ON BOARD A YACHT?
We and your crew are here to make your vacation the most amazing and unforgettable experience for you. But, in order to make that happen, we need your help and cooperation as well.
• Usual embarkation/disembarkation times are at 12.00, noon time. If you arrive well before your designated embarkation time, don’t expect to board immediately—just stop by the yacht to let the crew know you’ve arrived and where you’ll be waiting in the meantime. Please give your crew the full 24 hours in between charters in order to prepare the yacht again and surprise you with a perfectly prepared yacht to fulfill all your expectations!
• Remove your street shoes when boarding. Our yachts have shoe baskets near the boarding area so street shoes can be deposited until it’s time to go ashore again.
• On the boat, you can go barefoot or wear clean, light-soled boat shoes that haven’t been used on the street.
• After you board, the crew will show you your cabins, help you stow your luggage, and explain the basics of the vessel’s facilities and how to use them. This will cover areas such as: toilets, water and showers, light switches, electrical outlets, etc.
• Before departure, the captain will give you a thorough safety briefing. Listen carefully and take this seriously. These rules are in place for your comfort and ultimately your safety, so please respect them!
• During your cruise, your captain and crew can assist you with island tours, island transfers, car/bike rentals, restaurant reservations etc. Please let them know your plans!
• After breakfast, it is great to discuss the plans of the day with your captain and crew, so everybody is on the same page regarding meals, sailing times, destinations etc. Communication is the key to a fantastic sailing experience!
CAN I PLAN MY OWN ITINERARY?
In general yes. Of course we always recommend listen to your captain! He or she is the expert and trust me they want you to enjoy your vacation.
Once you arrive at the yacht, you will discuss your final itinerary with your captain. He will have the latest weather report and can suggest the best feasible itinerary under the current wind conditions in order to have a smooth, fun, relaxed and most importantly, safe sailing experience!
• Be Flexible. Your captain and crew are familiar with the local cruising grounds and weather patterns. Trust in their guidance when planning an itinerary and understand that plans may change.
• If weather conditions, limited time available or any other circumstances prevent sailing to a certain planned area, please listen to the captain’s suggestion. The captain and crew will do their best to provide you the best vacation possible —but ultimately, they are responsible for your safety and the safety of the boat.